Exchange period
You can exchange the size or model within 7 days of delivery.
Exchange conditions
The shoes must be unworn.
They must be in their original box.
Defective items
If you receive shoes with a manufacturing defect or the wrong item, we exchange them or refund you, and we cover the delivery fees.
Delivery fees on exchanges
For a regular exchange (a size or style change), the delivery fees are on the customer.
How to exchange
Call us on 022959698, or visit the store: Ramallah, Clock Square, Central Building.